Desktop based Legacy Solution for Aged Care and Retirement Homes

How a Desktop based Legacy Solution for Aged Care and Retirement Homes was Enhanced and Upgraded to Cloud based SaaS Solution

A multi-module cloud platform for the Healthcare & Social Assistance

Business Problem

The legacy desktop-based solution needed to be enhanced and upgraded. The suite of legacy solutions had limited feature set/usability and wanted to optimize their infrastructure spend to remain competitive.

Technology Solution

IncubXperts was tasked with the mission-critical task of upgrading major modules of the aged-care solution ecosystem.

The Supplier Agreement and Refundable Accommodation Deposit modules were the first contenders to get an upgrade and take flight to the cloud.

A multi-functional Agile team of 15+ members collaborated over a period of a year to revamp the expansive solution-right from gathering domain knowledge to streamlining business modules.

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Solution Highlights:

Refundable Account Deposit Module:

  • This module enables to seamlessly manage accommodation payment requirements for aged-care facilities.
  • Compliance is taken care of by provision to automatically update government fees and charges.
  • Precise in-app calculations coupled with refund and payment variation management ensures an error-free user experience.
  • Simplified refund management with in-app calculations of refunds due and interest payable.
  • Easy access to account and refund statements.
  • Customizable deduction rules for each resident provides the much-needed flexibility.

Supplier Agreement Module:

  • The module facilitates aged care providers to manage supplier and brokered service agreements adherent to related compliances.
  • This multi-faceted module also acts as a Supplier CRM by facilitating supplier data storage along with management & storage of documents.
  • Easy agreement and insurance renewal tracking and timely renewal reminders to facilities and suppliers.
  • The module also allows to track flu vaccination status of authorised supplier personnel.
    Adaptive to readily accommodate changing industry and compliance norms.
  • Reporting feature to get a snapshot of relevant supplier details in a single view.
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A Hassle-free Flight to the cloud

  • Amazon Web Services has been leveraged for a smooth transition to the cloud.
  • AWS has enabled Data storage and hosting, while ensuring optimum security, recovery, scalability, and availability.
Technology

.NET Core MVC, React JS (Bootstrap), AWS, AWS S3 bucket, SQL Server, HTML CSS, Git & GitHub, Bitbucket, AWS multi-tenant architecture

Business Impact

Enhancing the existing legacy application has resulted in remarkable benefits for the software provider and its vast user base, alike:

  • Calculations Automated:
    Automatic calculations of deductions, variations, and refunds within the app has helped save thousands of hours of manual calculation efforts.
  • Always Compliant:
    Inbuilt compliance features and timely updates of changing compliance norms has helped aged care facilities across Australia to keep up with government regulations.
  • Improved Document Management:
    Keeping all the supplier and agreement data in one place has reduced chaos in managing distributed documentation and helped save hours of time and effort in managing physical documentation.
  • Data mobility:
    Users now have easy access to the data on the move from any device.
  • Cost Savings:
    The movement to the cloud allows the software provider to pay for only what is needed, resulting in up to 45% of cost saving.

"IncubXperts put together a solid architecture and built a scalable product on Azure. They work very well independently and bring us in when required.

Lisa H – Founder of SAAS product with customers like Canada’s largest forestry company